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The Rise And Fall Of Subway

Operator ZoneRestaurant Failures & Lessons/Business Insider/8:45

Watching Subway hemorrhage thousands of locations while its own franchisees file petitions against corporate is like getting a masterclass in how to destroy a brand from the inside out. I've seen operators get so focused on growth metrics they forget their franchisees are the ones actually making the sandwiches — and paying the bills.

— The Chef's Take

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